EAN: 9780143118442

Bilder-Quelle: shopping24.de – Sport

The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee disagreeing with a spouse or negotiating with a client. From the Harvard Negotiation Project the organization that brought you Getting to Yes Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Produktinformationen zuletzt aktualisiert am
25.03.2025 um 20:08 Uhr

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