EAN: 9783031010613

Bilder-Quelle: discount24.de - Sport-Freizeit

We live in an information age but information is only useful when it is interpreted by people and applied in the context of their goals and activities. The volume of information to which people have access is growing at an incredible rate vastly outstripping people's ability to assimilate and manage it. In order to design technologies that better support information work it is necessary to better understand the details of that work. In this lecture we review the situations (physical social and temporal) in which people interact with information. We also discuss how people interact with information in terms of an information journey in which people iteratively do the following: recognise a need for information find information interpret and evaluate that information in the context of their goals and use the interpretation to support their broader activities. People's information needs may be explicit and clearly articulated but conversely may be tacit exploratory and evolving. Widely used tools supporting information access such as searching on the Web and in digital libraries support clearly defined information requirements well but they provide limited support for other information needs. Most other stages of the information journey are poorly supported at present. Novel design solutions are unlikely to be purely digital but to exploit the rich variety of information resources digital physical and social that are available. Theories of information interaction and sensemaking can highlight new design possibilities that augment human capabilities. We review relevant theories and findings for understanding information behaviours and we review methods for evaluating information working tools to both assess existing tools and identify requirements for the future. Table of Contents: Introduction: Pervasive Information Interactions Background: Information Interaction at the Crossroads of Research Traditions The Situations: Physical Social and Temporal The Behaviors: Understanding the Information Journey The Technologies: Supporting the Information Journey Studying User Behaviors and Needs for Information Interaction Looking to the Future Further Reading

Produktinformationen zuletzt aktualisiert am
03.04.2025 um 10:33 Uhr

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