EAN: 9783319085203

Bilder-Quelle: shopping24.de – Sport

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step encompassing strategic planning customer surveys product and service characteristics mechanisms parts and cost deployment technologies process phases and faults analysis. The model as presented with practical suggestions can be used in firms with low resources and or need for speed. In addition a chapter is dedicated to the most common fuzzy algorithms explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

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08.05.2025 um 17:58 Uhr

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