EAN: 9783319972558

Bilder-Quelle: discount24.de - Sport-Freizeit

This timely book explores crises as an inevitable part of modern society which causes ramifications not only for organisations but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process the author draws upon various business disciplines and covers the management of issues risk reputation and relationships. Covering all stages of crisis communication from pre-crisis to post-crisis stakeholder engagement is analysed through a series of case studies with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful and it will be of particular interest to those involved in crisis communication and management.

Produktinformationen zuletzt aktualisiert am
27.03.2025 um 11:18 Uhr

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